myLAB Box review: price, lab and privacy
At-home STD and hormone kits; doctor consult offered only after a positive result.
By Julian Caraulani · Last updated
myLAB BoxSafe Box 5-panel STD test · 5 markers claimed, list not itemised
Price checked Oct 31 on its own site · No email needed
- No FDA warning letter found
- All 50 states
- Price 30%3.0
- Transparency 25%7.0
- Care 20%5.0
- Access 15%10.0
- Reputation 10%3.6
It's for you if
- Home collection for STD and hormone tests
- States CAP and CLIA lab partners
- FSA and HSA cards accepted
It's not for you if
- No routine physician review of results; doctor contact only after a positive.
- Shipping is free only above $150, so most single tests add shipping.
- Very low Trustpilot score (1.8 from 427 reviews).
- Lab partner not named.
Quick facts
People who want a private at-home STD or women's hormone kit.
Ready to choose? See how myLAB Box compares.
Cross-check myLAB Box's 5.5/10 against the other 20 programs we track side by side, or skip ahead to its site.
How it works
Order online
Buy a plan or a test on myLAB Box's site. Check whether the order needs your own clinician.
Give a sample
At-home kit (finger-prick, swab, urine).
Results
No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result. Cancellation: Membership: cancel anytime (FAQ). Kit return policy not fetched..
What it sells
Pricing details
| Plan | Price per year |
|---|---|
Women's Health (+ Fertility) Test checked 2026-10-3111 hormones and thyroid markers. Shipping is free only over $150, so it is free here. source, 2026-10-31 | $259 |
Safe Box 5-panel STD test checked 2026-10-31Chlamydia, gonorrhea, HIV I and II, trichomoniasis. Shipping is free over $150. source, 2026-10-31 | $179 |
- Tests
- At-home test kits, Hormone panels
- Lab
- Not named; 'clinical laboratory affiliates'
- Sample
- At-home kit (finger-prick, swab, urine)
- Clinician review
- No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result.
- Membership
- Not stated on their site
- HSA / FSA
- Pay with FSA / HSA cards
- Insurance
- No; self-pay
- States
- All 50 states, per its own site (2026-10-31)
- Cancellation
- Membership: cancel anytime (FAQ). Kit return policy not fetched.
- Est. first year
- About $179 on the lowest plan, before one-off fees
myLAB Box from $179/yr: see the plans on its site.
Membership: cancel anytime (FAQ). Kit return policy not fetched.
Is myLAB Box Legit?
myLAB Box is an online program where a licensed clinician reviews your health history and decides whether to prescribe. We found no FDA warning letter when we searched on October 31, 2026. On Trustpilot it scores 1.8/5 from 427 reviews. Our score is 5.5/10.
- No FDA warning letter found (searched October 31, 2026)
- Names the lab: Not named
- Publishes an all-in yearly price
- States its cancellation terms
- Lab
- Not named; 'clinical laboratory affiliates'. CAP and CLIA (as stated).source
- Sample
- At-home kit (finger-prick, swab, urine)
- Clinician review
- No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result.source
- HIPAA and data use
- Homepage says samples and results are covered under HIPAA and not shared with insurers or MIB. Full privacy policy not fetched (site blocks direct requests).source
- Privacy policy
- Its policy says: "All the information and samples sent with our health testing kits as well as your test results are covered under the Health Insurance Portability and Accountability Act (HIPAA)."source
- HSA / FSA
- Pay with FSA / HSA cards
- Doctor's order
- Buy directly online; ordering-physician process not described.source, checked October 31, 2026
- States
- Its site says: "myLAB Box was the first to offer completely remote testing-to-treatment in all 50 states"source, checked October 31, 2026
- Legal record
- No lawsuit, data breach or regulator action naming it found in our web search. The search is not exhaustive.checked October 31, 2026
Read the full check: Is myLAB Box legit? →
CLIA certification is a lab-quality licence, not proof a test is useful for you. You can look up any US lab on the CMS QCOR CLIA lookup by name or ZIP code.
What customers say about myLAB Box
On Trustpilot, myLAB Box scores 1.8/5 from 427 reviews.
We treat recurring complaints as the useful signal, not the average score: a pattern you can check before you pay is worth more than a star rating. Where the theme is price, note that we re-read myLAB Box's published prices on its own site and date every one on this page.
Read the reviews →How we reviewed myLAB Box
We score every program on the same five criteria, from what its own site publishes: the real all-in price, transparency, care, access and reputation. Commission is not a criterion.
Overall 5.5/10 · prices checked October 31, 2026 · pricing basis: lowest published all-in plan. How each criterion is scored.
What we could not verify
- membership price
- NY availability on provider's own pages
- named lab
- thyroid screening marker list
- shipping fee amount under $150
Our verdict
myLAB Box scores 5.5/10 in our evaluation, #21 of 21. Its strongest point: home collection for STD and hormone tests. Best for people who want a private at-home STD or women's hormone kit.
See how myLAB Box compares to all programs · Take the quiz to find your match
See myLAB Box's plans
Starting at $179/year (one-off kit).
Visit myLAB BoxQuestions
myLAB Box FAQ
Is myLAB Box legit?
myLAB Box is an online program where a licensed clinician reviews your health history and decides whether to prescribe. We found no FDA warning letter when we searched on October 31, 2026. On Trustpilot it scores 1.8/5 from 427 reviews. Our score is 5.5/10.
How much does myLAB Box cost?
From $179 per year (Safe Box 5-panel STD test, one-off kit).
Is the medication included in myLAB Box's price?
Its site does not say.
Does myLAB Box use FDA-approved or compounded medication?
myLAB Box's site does not say. Compounded drugs are mixed by a pharmacy and are not FDA-approved as finished products.
Does myLAB Box take insurance?
No; self-pay.
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