Is myLAB Box legit?
Checked · by Julian Caraulani
Quick answer
Yes, by the public record we checked, myLAB Box is a real testing service, and it names the lab that runs the samples (Not named). We searched the FDA warning-letter database on October 31, 2026 and found no letter naming myLAB Box. On Trustpilot it scores 1.8/5 from 427 reviews. Its lowest published all-in plan is $179 per year (Safe Box 5-panel STD test, one-off kit), read on its own site on October 31, 2026. Availability: All 50 states, per its own site (2026-10-31). Cancellation: Membership: cancel anytime (FAQ). Kit return policy not fetched.
- FDA warning letters
- None found (October 31, 2026)
- Trustpilot
- 1.8/5, 427 reviews
- Lowest all-in plan
- $179/yr, one-off kit
- Lab
- Not named
- States
- All 50 states, per its own site (2026-10-31)
- Our score
- 5.5/10, #21 of 21
myLAB Box, from $179/yr
Lab: Not named · Sample: At-home kit · Cancellation: Membership: cancel anytime (FAQ). Kit return policy not fetched
Price checked Oct 31 · No email needed
The public record
We searched the FDA warning-letter database on October 31, 2026 and found no letter naming myLAB Box.
- No FDA warning letter found
- Names the lab that runs the samples: Not named
- Publishes an all-in yearly price
- States its cancellation terms
- Lab
- Not named; 'clinical laboratory affiliates'. CAP and CLIA (as stated).source
- Sample
- At-home kit (finger-prick, swab, urine)
- Clinician review
- No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result.source
- HIPAA and data use
- Homepage says samples and results are covered under HIPAA and not shared with insurers or MIB. Full privacy policy not fetched (site blocks direct requests).source
- Privacy policy
- Its policy says: "All the information and samples sent with our health testing kits as well as your test results are covered under the Health Insurance Portability and Accountability Act (HIPAA)."source
- HSA / FSA
- Pay with FSA / HSA cards
- Doctor's order
- Buy directly online; ordering-physician process not described.source, checked October 31, 2026
- States
- Its site says: "myLAB Box was the first to offer completely remote testing-to-treatment in all 50 states"source, checked October 31, 2026
- Legal record
- No lawsuit, data breach or regulator action naming it found in our web search. The search is not exhaustive.checked October 31, 2026
CLIA certification is a lab-quality licence, not proof a test is useful for you. Any US lab can be looked up on the CMS QCOR CLIA lookup by name or ZIP code.
What customers say
On Trustpilot, myLAB Box scores 1.8/5 from 427 reviews.
Recurring complaints are the useful signal, more than the average. Where a theme is price, compare it with the dated prices below.
Read the reviews →What myLAB Box charges
| Plan | Per month |
|---|---|
Women's Health (+ Fertility) Test checked 2026-10-3111 hormones and thyroid markers. Shipping is free only over $150, so it is free here. source, 2026-10-31 | $259 |
Safe Box 5-panel STD test checked 2026-10-31Chlamydia, gonorrhea, HIV I and II, trichomoniasis. Shipping is free over $150. source, 2026-10-31 | $179 |
- Lab
- Not named; 'clinical laboratory affiliates'
- Sample
- At-home kit (finger-prick, swab, urine)
- Clinician review
- No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result.
- Membership
- Not stated on their site
- Labs
- Not stated on their site
- Insurance
- No; self-pay
- Cancellation
- Membership: cancel anytime (FAQ). Kit return policy not fetched.
The trade-offs
In its favour
- Home collection for STD and hormone tests
- States CAP and CLIA lab partners
- FSA and HSA cards accepted
To weigh
- No routine physician review of results; doctor contact only after a positive.
- Shipping is free only above $150, so most single tests add shipping.
- Very low Trustpilot score (1.8 from 427 reviews).
- Lab partner not named.
Is myLAB Box the cheapest?
At-home test kits: #2 of 4 on price, at $179/yr.
Lower: LetsGetChecked $99/yr.
Hormone panels: #4 of 5 on price, at $259/yr.
Lower: Maximus $99.99/yr, LetsGetChecked $139/yr, Everlywell $249/yr.
Price is one of five criteria in our score. Every program's price · ranked on price, care and safety.
- Names its lab (Quest Diagnostics)
- Clinician review
- 48 states (not RI, HI)
Higher-scored programs we also track
Scored on the same five criteria as myLAB Box (5.5/10). See the full ranking.
What we could not verify
- membership price
- NY availability on provider's own pages
- named lab
- thyroid screening marker list
- shipping fee amount under $150
Ready to check myLAB Box yourself?
From $179/year (one-off kit). A clinician decides whether treatment is right for you.
Visit myLAB BoxCommon questions
Is myLAB Box legit?
Yes, by the public record we checked, myLAB Box is a real testing service, and it names the lab that runs the samples (Not named). We searched the FDA warning-letter database on October 31, 2026 and found no letter naming myLAB Box. On Trustpilot it scores 1.8/5 from 427 reviews. Its lowest published all-in plan is $179 per year (Safe Box 5-panel STD test, one-off kit), read on its own site on October 31, 2026. Availability: All 50 states, per its own site (2026-10-31). Cancellation: Membership: cancel anytime (FAQ). Kit return policy not fetched.
Is myLAB Box a scam?
We searched the FDA warning-letter database on October 31, 2026 and found no letter naming myLAB Box. myLAB Box publishes its prices and its cancellation terms on its own site, and its samples are run by Not named. Our score for it is 5.5/10 on the same five criteria we use for every program.
How much does myLAB Box really cost?
From $179 per year (Safe Box 5-panel STD test, one-off kit).
Does a doctor review myLAB Box results?
No routine physician review of results stated; a free phone consult with a physician in your state is offered only after a positive result.
Is myLAB Box covered by HIPAA?
Homepage says samples and results are covered under HIPAA and not shared with insurers or MIB. Full privacy policy not fetched (site blocks direct requests).
Can I cancel myLAB Box?
Membership: cancel anytime (FAQ). Kit return policy not fetched.
How did Blood Test Watchdog check myLAB Box?
We read its own pricing pages and date every price, search the FDA warning-letter database with a control term that must return results, and record its public review score where one exists. Commission plays no part in its score.