Labs by Hers review: price, lab and privacy
Yearly Quest panel with a mid-year recheck, sold as an add-on to Hers care.
By Julian Caraulani · Last updated
Labs by HersLabs by Hers (Advanced) · 75 markers claimed, list not itemised
Price checked Oct 31 on its own site · No email needed
- FDA warning letter on record
- Names its lab (Quest Diagnostics)
- Clinician review
- 49 states (not HI)
- Price 30%3.0
- Transparency 25%6.0
- Care 20%8.0
- Access 15%7.0
- Reputation 10%4.6
It's for you if
- Two draws a year
- Provider reviews requests and critical results
- Available outside Hawaii
It's not for you if
- '130+' counts the mid-year recheck; one draw is 75+.
- Not a HIPAA covered entity; may sell de-identified data.
FDA Warning Letter on Record
The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing.
A warning letter concerns how a product is marketed or made and is not a final agency action, but it is a real regulatory mark, and you should read it yourself before deciding. Read the letter on fda.gov →
Quick facts
Hers members who want a yearly panel in the same app.
Ready to choose? See how Labs by Hers compares.
Cross-check Labs by Hers's 5.5/10 against the other 20 programs we track side by side, or skip ahead to its site.
How it works
Order online
Buy a plan or a test on Labs by Hers's site. A clinician working with the company orders the test, so you do not need your own doctor's order.
Give a sample
In-lab draw at Quest.
Results
Provider order required; provider reaches out on critical results; 24/7 messaging. Cancellation: Not found on Labs pages..
What it sells
Pricing details
| Plan | Price per year |
|---|---|
Labs by Hers (Advanced) checked 2026-10-31Up to 75+ markers at the first draw and 45+ rechecked mid-year. Hers' marker list could not be read, so we do not count it. source, 2026-10-31 | $349 |
- Tests
- Longevity memberships
- Lab
- Quest Diagnostics
- Sample
- In-lab draw at Quest
- Clinician review
- Provider order required; provider reaches out on critical results; 24/7 messaging.
- Membership
- Not stated on their site
- HSA / FSA
- Not stated
- Insurance
- No; self-pay
- States
- 49 states (not HI), per its own site (2026-10-31)
- Cancellation
- Not found on Labs pages.
- Est. first year
- About $349 on the lowest plan, before one-off fees
Labs by Hers from $349/yr: see the plans on its site.
Not found on Labs pages.
Is Labs by Hers Legit?
Labs by Hers is an online program where a licensed clinician reviews your health history and decides whether to prescribe. The FDA has sent it a warning letter (The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing.). On Trustpilot it scores 3.3/5 from 10,827 reviews. Our score is 5.5/10.
- FDA warning letter on record
- Names the lab: Quest Diagnostics
- Publishes an all-in yearly price
- States its cancellation terms
- Lab
- Quest Diagnostics. not stated.source
- Sample
- In-lab draw at Quest
- Clinician review
- Provider order required; provider reaches out on critical results; 24/7 messaging.source
- HIPAA and data use
- Same Hims & Hers privacy policy: not a HIPAA covered entity; may sell de-identified data; may sell sensitive personal data as defined by state law.source
- Privacy policy
- Its policy says: "We may sell your sensitive personal data."source
- HSA / FSA
- Not stated
- Doctor's order
- Hers-affiliated provider orders it.source, checked October 31, 2026
- States
- Not sold in HI. Its site says: "Not available in Hawaii."source, checked October 31, 2026
Read the full check: Is Labs by Hers legit? →
CLIA certification is a lab-quality licence, not proof a test is useful for you. You can look up any US lab on the CMS QCOR CLIA lookup by name or ZIP code.
What customers say about Labs by Hers
On Trustpilot, Labs by Hers scores 3.3/5 from 10,827 reviews.
We treat recurring complaints as the useful signal, not the average score: a pattern you can check before you pay is worth more than a star rating. Where the theme is price, note that we re-read Labs by Hers's published prices on its own site and date every one on this page.
Read the reviews →How we reviewed Labs by Hers
We score every program on the same five criteria, from what its own site publishes: the real all-in price, transparency, care, access and reputation. Commission is not a criterion.
Overall 5.5/10 · prices checked October 31, 2026 · pricing basis: lowest published all-in plan. How each criterion is scored.
What we could not verify
- women's biomarker list (CAPTCHA)
- AMH inclusion
- renewal/cancellation terms
- HSA/FSA
- NY/NJ/RI fee amount
Our verdict
Labs by Hers scores 5.5/10 in our evaluation, #20 of 21. Its strongest point: two draws a year. Best for hers members who want a yearly panel in the same app.
See how Labs by Hers compares to all programs · Take the quiz to find your match
See Labs by Hers's plans
Starting at $349/year (yearly).
Visit Labs by HersQuestions
Labs by Hers FAQ
Is Labs by Hers legit?
Labs by Hers is an online program where a licensed clinician reviews your health history and decides whether to prescribe. The FDA has sent it a warning letter (The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing.). On Trustpilot it scores 3.3/5 from 10,827 reviews. Our score is 5.5/10.
How much does Labs by Hers cost?
From $349 per year (Labs by Hers (Advanced), yearly).
Is the medication included in Labs by Hers's price?
Its site does not say.
Does Labs by Hers use FDA-approved or compounded medication?
Labs by Hers's site does not say. Compounded drugs are mixed by a pharmacy and are not FDA-approved as finished products.
Does Labs by Hers take insurance?
No; self-pay.
Alternatives to Labs by Hers
Function Health$3659.0/10 · Excellent
Best for people who want the widest yearly panel, retested twice, in one membership.
Function Health reviewVisit Function Health
Superpower$1998.8/10 · Very good
Best for people who want a broad yearly panel at the lowest membership price.
Superpower reviewVisit Superpower
Empirical Health$1908.6/10 · Very good
Best for heart-focused testers who want ApoB and Lp(a) with a doctor-written report for one payment.
Empirical Health reviewVisit Empirical Health