Is Labs by Hers legit?
Checked · by Julian Caraulani
Quick answer
Labs by Hers is a real online program, and its public record includes an FDA warning letter you should read before you pay. The FDA has sent Labs by Hers a warning letter: The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing. On Trustpilot it scores 3.3/5 from 10,827 reviews. Its lowest published all-in plan is $349 per year (Labs by Hers (Advanced), yearly), read on its own site on October 31, 2026. Availability: 49 states (not HI), per its own site (2026-10-31).
- FDA warning letters
- Letter on record
- Trustpilot
- 3.3/5, 10,827 reviews
- Lowest all-in plan
- $349/yr, yearly
- Lab
- Quest Diagnostics
- States
- 49 states (not HI), per its own site (2026-10-31)
- Our score
- 5.5/10, #20 of 21
Labs by Hers, from $349/yr
Lab: Quest Diagnostics · Sample: In-lab draw at Quest
Price checked Oct 31 · No email needed
The public record
The FDA has sent Labs by Hers a warning letter: The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing.
A warning letter concerns how a product is marketed or made and is not a final agency action. Read it yourself before deciding. Read the letter on fda.gov →
- FDA warning letter on record
- Names the lab that runs the samples: Quest Diagnostics
- Publishes an all-in yearly price
- Cancellation terms not found on its site
- Lab
- Quest Diagnostics. not stated.source
- Sample
- In-lab draw at Quest
- Clinician review
- Provider order required; provider reaches out on critical results; 24/7 messaging.source
- HIPAA and data use
- Same Hims & Hers privacy policy: not a HIPAA covered entity; may sell de-identified data; may sell sensitive personal data as defined by state law.source
- Privacy policy
- Its policy says: "We may sell your sensitive personal data."source
- HSA / FSA
- Not stated
- Doctor's order
- Hers-affiliated provider orders it.source, checked October 31, 2026
- States
- Not sold in HI. Its site says: "Not available in Hawaii."source, checked October 31, 2026
CLIA certification is a lab-quality licence, not proof a test is useful for you. Any US lab can be looked up on the CMS QCOR CLIA lookup by name or ZIP code.
What customers say
On Trustpilot, Labs by Hers scores 3.3/5 from 10,827 reviews.
Recurring complaints are the useful signal, more than the average. Where a theme is price, compare it with the dated prices below.
Read the reviews →What Labs by Hers charges
| Plan | Per month |
|---|---|
Labs by Hers (Advanced) checked 2026-10-31Up to 75+ markers at the first draw and 45+ rechecked mid-year. Hers' marker list could not be read, so we do not count it. source, 2026-10-31 | $349 |
- Lab
- Quest Diagnostics
- Sample
- In-lab draw at Quest
- Clinician review
- Provider order required; provider reaches out on critical results; 24/7 messaging.
- Membership
- Not stated on their site
- Labs
- Not stated on their site
- Insurance
- No; self-pay
- Cancellation
- Not found on Labs pages.
The trade-offs
In its favour
- Two draws a year
- Provider reviews requests and critical results
- Available outside Hawaii
To weigh
- '130+' counts the mid-year recheck; one draw is 75+.
- Not a HIPAA covered entity; may sell de-identified data.
Is Labs by Hers the cheapest?
Longevity memberships: #5 of 9 on price, at $349/yr.
Lower: Empirical Health $190/yr, Superpower $199/yr, Maximus $199.99/yr.
Price is one of five criteria in our score. Every program's price · ranked on price, care and safety.
- Names its lab (Quest Diagnostics)
- Clinician review
- 48 states (not RI, HI)
Higher-scored programs we also track
Scored on the same five criteria as Labs by Hers (5.5/10). See the full ranking.
What we could not verify
- women's biomarker list (CAPTCHA)
- AMH inclusion
- renewal/cancellation terms
- HSA/FSA
- NY/NJ/RI fee amount
Ready to check Labs by Hers yourself?
From $349/year (yearly). A clinician decides whether treatment is right for you.
Visit Labs by HersCommon questions
Is Labs by Hers legit?
Labs by Hers is a real online program, and its public record includes an FDA warning letter you should read before you pay. The FDA has sent Labs by Hers a warning letter: The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing. On Trustpilot it scores 3.3/5 from 10,827 reviews. Its lowest published all-in plan is $349 per year (Labs by Hers (Advanced), yearly), read on its own site on October 31, 2026. Availability: 49 states (not HI), per its own site (2026-10-31).
Is Labs by Hers a scam?
The FDA has sent Labs by Hers a warning letter: The FDA warned Hims & Hers (Hers brand) on Sept 9, 2025 about false or misleading claims for compounded semaglutide. The letter does not concern lab testing. Labs by Hers publishes its prices on its own site, and its samples are run by Quest Diagnostics. Our score for it is 5.5/10 on the same five criteria we use for every program.
How much does Labs by Hers really cost?
From $349 per year (Labs by Hers (Advanced), yearly).
Does a doctor review Labs by Hers results?
Provider order required; provider reaches out on critical results; 24/7 messaging.
Is Labs by Hers covered by HIPAA?
Same Hims & Hers privacy policy: not a HIPAA covered entity; may sell de-identified data; may sell sensitive personal data as defined by state law.
How did Blood Test Watchdog check Labs by Hers?
We read its own pricing pages and date every price, search the FDA warning-letter database with a control term that must return results, and record its public review score where one exists. Commission plays no part in its score.